Returns and Exchange Policy
Returns & Exchange Policy
For all products listed on our site, returns are accepted within 7 days of receiving the order only in the case of incorrect or partially missing products are shipped. No returns or refunds will be processed beyond this stipulated time frame. Products purchased at the store or online will be need to returned at the store only.
All NCERT Textbooks are non-returnable, non-exchangeable, and non-refundable. Once purchased through our online store, the above products cannot be exchanged, returned, or refunded unless a wrong product has been shipped. Any detected issues must be reported to our customer support +91 9448133311 within 24 - 48 hours after the delivery date via call/message. No complaints will be accepted thereafter.
Requests for replacement/exchange/return are only valid when the product is unworn, unwashed, stain-free, undamaged, and with all original tags and packaging intact.
Our supervisor/delivery logistics reserves the right to accept or deny product replacement/exchange/return after a full inspection based on the aforementioned policies.
Customers agree not to dispute their decisions.
While we take stringent measures to ensure perfect condition upon delivery, there is a remote possibility of damage during transit, manufacturing defects, or delivery of a wrong item. In such cases, we will replace the item at the extra cost of delivery, provided the request is made within the specified time frame. No returns are allowed after order processing, except for the aforementioned reasons.
No product will be accepted for return/exchange/refund without the product's original bill.
Customers need to arrange for the courier/shipping of return or exchange of products to the store. Customers must pay the shipping charges communicated by the 'Nobosexecutive' in advance for returning/exchanging the product to ensure a smooth process.
To initiate a replacement, email us your Order Number and the reason for returning to our specified email address, i.e., nobodisplay@yahoo.co.in. Only after receiving our confirmation for the return should you send the item back to us. We will then arrange for the replacement through our logistics partner. We are not responsible for items sent to us for return/replacement without our confirmation.